Complaints & Disputes

We're committed to resolving any concerns quickly and fairly.

How to Lodge a Complaint

If you have a complaint, please contact us at (02) 4355 4027 or allparks@allparks.com.au with details of your concern.

Complaints Process

We aim to resolve complaints within 30 days. If you're not satisfied, you can escalate to AFCA.

AFCA - Australian Financial Complaints Authority

If we cannot resolve your complaint, you can contact AFCA at www.afca.org.au or 1800 931 678.